Vehicle Rental Agreement
Effective date: 4 July 2026
Between Novetum Private Limited (the "Company"/"Owner") and the renter (the "Rider").
1. The rental
The Company rents an electric two-wheeler to the Rider for the booked period, at the price and deposit shown in the app. The Rider takes the vehicle in the condition recorded at handover (photos).
2. Rider eligibility & conduct
The Rider warrants they:
- Are 18+ and hold a valid Indian two-wheeler driving licence (verified via KYC).
- Will wear a helmet, obey all traffic laws, and not ride under the influence of alcohol/drugs.
- Will not sub-let, race, overload, use the vehicle for illegal purposes, or allow an unlicensed person to ride.
- Will use the vehicle only within the permitted area.
3. Charges
- Rent as quoted; delivery fee if doorstep delivery is chosen.
- Refundable security deposit, refunded after a verified return less lawful deductions.
- Late-return fee for returns after the booked end time.
- Extension charges if the ride is extended.
4. Fines, challans & damage
- The Rider is responsible for all traffic fines/challans incurred during the rental period.
- The Rider is liable for loss or damage to the vehicle beyond normal wear, and for theft due to negligence.
- Such amounts may be deducted from the deposit; any excess is billed as outstanding dues.
5. Breakdown, accident & roadside
In case of breakdown or accident, the Rider must stop safely, ensure safety, and contact Company support immediately. Do not abandon the vehicle. Accident handling and any insurance process follow the Company's operations.
6. Return
Return on time, at the hub or agreed point, validated by return OTP + condition check. Battery/charge and condition expectations are as communicated at handover.
7. Insurance & registration
The vehicle is registered and (where applicable) insured by the Company. Insurance does not cover fines, negligence, or unlawful use, which remain the Rider's responsibility.
8. Termination
The Company may repossess the vehicle for breach (e.g. unlawful use, non-payment, safety risk). Dues remain payable.
9. Governing law
Laws of India; jurisdiction at Hyderabad, Telangana.
10. Acceptance
By checking "I agree" in the app and taking handover, the Rider accepts this Agreement, the Terms of Service, and the Privacy Policy.
Questions? Email systems@novetum.com or call +91 9000149014.
